Contact Us
Got a question about one of our reviews, spotted something that's changed at a listed site, or want to flag an error? This page explains how to reach the Online Crypto Casino team and what we can (and can't) help with.
What we can help with
- Corrections or updates to information on a casino review — bonus terms, supported coins, licensing details or anything else that may have changed since our last check
- General feedback on our ranking methodology or a site you think we've missed
- Questions about how we research and rate crypto casinos, including our stance on bonuses, no-KYC play, and licensing
- Reports of broken links or outdated pages
What we can't help with
Online Crypto Casino is an independent comparison and review site — we don't operate any casino, hold player funds, or process deposits and withdrawals. If your question relates to any of the following, it needs to go to the operator directly, not to us:
- Account access, login issues or password resets on a casino site
- Deposits, withdrawals, wallet balances or transaction disputes
- Bonus crediting, wagering progress or promotional terms specific to your account
- Identity verification (KYC) requests from a casino, where applicable
- Complaints about a specific gaming outcome or customer service interaction
Each casino listed on this site has its own support channel — usually live chat or email — and that's the fastest route for anything account-specific. We're not able to intervene in disputes between a player and an operator.
Before you get in touch
A lot of common questions are already answered on the site itself:
- If your question is about how bonuses, wagering requirements or cashback offers work in general, our reviews break down the material terms — deposit minimums, playthrough multiples and time limits — for each site listed.
- If you're unsure whether playing at an offshore crypto casino is legal from your state, we address the grey-area status of offshore licensing (commonly Curaçao or Anjouan) directly in our reviews, but you should also check your own state's current laws, since this can change and we can't offer legal advice.
- If you or someone you know is struggling to keep gambling under control, our Responsible Gambling page has tools and the number for the National Problem Gambling Helpline, 1-800-GAMBLER.
- For details on how this site is run and how we're funded, see About Us.
- For the legal terms covering use of this site, see our Terms and Conditions.
How we handle commercial relationships
Online Crypto Casino may earn a commission when a reader signs up with a casino through a link on this site. That relationship never affects how a site is ranked or rated — our editorial scoring is kept separate from our commercial arrangements, and we say so plainly wherever it's relevant.
A note on tax and legal questions
We sometimes get asked whether crypto gambling winnings are taxable, or whether a particular state permits play at offshore sites. We can point you to general information, but we're not qualified to give tax or legal advice, and nothing on this site should be treated as such. For anything specific to your situation, speak to a licensed tax professional or attorney in your state.
Reaching us
For anything within the scope above — corrections, feedback, methodology questions — use the contact details provided elsewhere on this site. We read every message, though as an independent editorial team we can't guarantee a response time and won't be able to assist with account-level or transactional issues, which remain the responsibility of the individual casino operator.
This site is intended for adults of legal gambling age only — 18+ or 21+ depending on the operator and your state's rules, as stated on each casino's own site. Gambling involves real financial risk, including the added risk of crypto price volatility between deposit and play. If gambling stops being fun, or you're worried about your own or someone else's play, contact the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos may not offer the same player protections or self-exclusion tools as state-regulated operators, so it's worth checking what's available on any site before you play.